Creating the ultimate customer experience

Get the right traffic towards your platform

Drive more customers to your website using content marketing, campaigns, SEO, SEA and retargeting. Easily offer previous buyers new items using the extended Marketing automation that Sitecore offers.

Sitecore

Your marketers can easily create promotions to attract customers. Based on previous relevant purchases, you can offer your returning customers additional products using personalized emails and social media posts.

Mercury E-commerce

Extend the customer experience with Mercury’s flexibility. You can change the navigation UI of a specific page to match the promotion in minutes. Mercury allows you to create and manage filters on all details of your product range. For example, place specific brands at the top of your page or create a branded experience.

Tell me more about Guided navigation

Sitecore

Showing the right content to the right visitor at the right time is essential. Sitecore lets you adapt page content to each persona in real time and across all your channels. Using data from previous visits and purchases, you can help your customer find the product they need now or later.

Mercury E-commerce

Turn all your product details into visually appealing content that convinces your customer to make that purchase. Mercury’s flexibility allows you to refine and enrich the available product details for each individual product at any time. Add labels, images, and color pickers or display stock levels with a sense of urgency.

Discover more on Product presentation

Sitecore

On top of all features you may expect of an enterprise cart solution, Sitecore helps you to constantly improve conversion rates with valuable insights on when and why the cart was abandoned, including testing capabilities to quickly change the flow. Use the integrated marketing automation to guide customers back to the cart with an additional promotion or discount.

Mercury E-commerce

The cart is one of the predeveloped components within Mercury that is ready to personalize to your standards. With the cart comes extreme flexibility in replacing and changing the components to optimize customer experience. Give your customers the option to place ‘build to order’ or non-existing items in their cart.

The cart as ready to use component in Mercury

Sitecore

Sitecore enables checking out as a guest or registered user, making a wish list and offering several payment and shipping providers. You can develop and build your checkout process until it is an exact fit for your business. Every interaction in the checkout is stored to personalize future visits.

Mercury E-commerce

Instead of developing your own checkout use the Mercury solution. Complete with UI you get both single and multistep processed ready for styling. Your current and new shipping providers and payment methods are easy to integrate. Mercury is built for easy integration enabling you to spend more time of perfecting the experience for your customers.

Tell me more about Mercury's checkout solutions

Sitecore

The e-commerce market is extremely competitive. A strong way to set yourself apart from your competition is not to focus on just getting a purchase. Build a relationship with your customer through valuable content relevant to their purchase. A stronger bond with your customer will have them coming back for future purchases. The Sitecore Experience Platform gives you a 360-degree view of each customer, allowing you to be extremely relevant with every interaction.

Mercury E-commerce

Got a special promotion lined-up for customers that recently bought a specific brand? Create a unique shopping experience by combining a relevant offer with a branded experience on your platform. Mercury’s flexible UI lets you adapt your landing pages and product presentation to give your customers the branded shopping experience they deserve.