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Resources

Articles, blogs and whitepapers on Sitecore Commerce and Mercury E-commerce
Article

The anatomy of a Sitecore Experience Commerce 9 plugin

Look at the new Sitecore Experience Commerce 9 engine and you will find that the engine itself is just a shell: the core functionality is implemented as plugins. Extending the engine can be done by creating your own plugins.

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The anatomy of a SXC9 plugin
Business Tech
Content Personalization Research Marketing Commerce Sitecore Customer Experience Case Reference Blog Features
Backend Customization Howto Architecture Integration Frontend Commerce Sitecore Tech Ui Project Blog Features
Visit us at DMEXCO 2018 to talk about changing your e-commerce
Article Best read

Visit us at DMEXCO 2018

DMEXCO is the meeting place and community for key players in digital business, marketing, and innovation. It brings together industry leaders, marketing and media professionals, and tech pioneers to set the digital agenda.

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Article

How to import Entity Composer Templates

The XC9 Entity Composer functionality is introduced in update-2, and this article describes the concept and explains how to add Entity Composer templates using the Business Tools.

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Ten personalization tactics to ger more out off your e-commerce
Whitepaper

Sitecore whitepaper:
10 Personalization tactics

Most marketers understand the need to personalize their customer experiences, but research show that very few actually practice personalization. Why? In order for personalization to actually add value, you need a deeper understanding of each customer and real-time access to their previous brand interactions.

Download this whitepaper
high-level architecture overview by use of the layered architecture pattern
Article

Architecture overview

This article presents an overview of high-level architecture using the layered architecture pattern. The layered pattern is just one of the many architectural patterns applied within Mercury, but this is the one that provides the best overview of the overall Mercury structure.

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How Kwantum uses product banners in Sitecore
Article

Client case

Implementing product banners for Kwantum

In a previous article, I’ve illustrated how we created the core functionality for using product data with promotional content. In this article, I’ll show how we used this core functionality to create a client specific implementation.

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custom-field-types-in-sitecore
Article

Creating a custom field type in Sitecore

Field types are fields used to build a Sitecore template. This article describes how to create a custom field type based on an existing Sitecore field.

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troubleshooting-experience-commerce-9-installation
Article Best read

Troubleshooting XC9 Installation

Installing Sitecore Experience Commerce 9 can be, depending on your needs or setup, a bumpy ride. We gathered a number of common problems which we encountered while installing XC9 ,using the SIF installation script. Hopefully the following solutions will save you some time!

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Valuable customer data comes from 4 different sources
Article

Customer data is the key to succesful personalization

Personalization is only as good as the understanding you have of your customer. Without extensive knowledge of your customers it’s impossible to meet their expectations and match those with the right offer. 

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Customizing the front-end with Mercury
Article

Customizing the front-end with Mercury

Mercury is a collection of 120+ ready-to-use components for your online store projects. We developed Mercury components to be used in any place, within any context. By default, Mercury comes with a starter project known as Mercury.Demo.

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Digital marketing trends 2017 according to Sitecore Survey
Report Best read

Digital marketing trends 2017

For the third consecutive year Sitecore has conducted a survey on digital trends in Europe. With over 300 participants from various industries like retail, finance, and FMCG, this survey is sure to provide useful insights. 

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Sitecore Commerce changed to SXA
Article

Finding the hostname file in SXA

The switch to Sitecore SXA involved various quests, which included discovering the location of the hostname link for the site.

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Whats new in Sitecore Experience Commerce 9
Article

First impressions of Sitecore Experience Commerce 9

Around this time last year, we received the first version of the much anticipated Sitecore Commerce based on the new architecture. However, this new version still relied on the old Commerce Server for some (crucial) functionality, such as the catalog and inventory. Two weeks ago, Sitecore released Sitecore Experience Commerce (SXC) 9 and there is no Commerce Server in sight. 

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Forrester Wave report on B2C Commerce suites
Report Best read

Forrester Wave Report on B2C Commerce Suites

There are a lot of B2C Commerce Suite vendors out there. This Forrester Wave Report is a market state assessment that stacks up all 13 vendors. Find out the strengths and weaknesses of top vendors.

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How to get started with Mercury E-commerce
Article

Getting started with Mercury E-commerce

This article describes the typical steps involved in getting started with Mercury. As prerequisites, you will need a Sitecore Commerce environment where the Mercury e-commerce website will be set up. 

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Grow your sales with Personalization in your e-commerce
Whitepaper

Sitecore whitepaper:
Commerce, it's always personal

The e-commerce landscape is rapidly changing. Online purchases are done on Twitter, on TV and even by text message, blending your e-commerce and content into one channel instead of separate ones.

Download this whitepaper
Homefashion Group chooses Mercury to boost their e-commerce
Article

Homefashion Group chooses Mercury as solution

Driven by the desire to shift customer perception of Kwantum as a discount seller of furniture to a leader in modern and inspiring home fashions, Kwantum wanted to create a truly personalized and authentic customer experience.

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Sitecore Commerce reference case: Homefashion Group
Case Best read

Sitecore reference case:
Homefashion Group

Homefashion Group is one of the largest suppliers of flooring, wallpaper, window treatments, lighting, and furniture in the Netherlands and Belgium. The Dutch holding recently embarked on a rebrand of Kwantum, its flagship company.  With more than 100 stores and growing, Kwantum serves customers in the Netherlands and Belgium.

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How to find your perfect B2C Commerce Suite
Article

How to find your perfect B2C Commerce Suite

All B2C Commerce Suites tap into the pillars of e-commerce on any level: Commerce management, Experience management, Order management and Product Information Management. Finding your best solution between all the B2C Commerce suites is no easy task.

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How to future proof your e-commerce
Blog

How to future-proof your
enterprise e-commerce platform

The life expectancy of an e-commerce platform is roughly three to five years before it requires a make-over. But renewing your platform is time consuming and a high cost endeavor. The solution?  Learn why and how to future-proof your e-commerce.

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How to implement your corporate identity
Article Best read

How to implement your corporate identity in Mercury E-Commerce

Since Mercury is built upon the Zurb Foundation framework, it is very easy to get your project up & running. You can use all the techniques described in the Foundation Docs.

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How to personalize your e-commerce with Sitecore Commerce
Whitepaper

Sitecore whitepaper:
How to personalize your e-commerce with Sitecore

Everybody is talking about personalization, one of the biggest features that allows you to really engage with your customers and grow your revenue. But how does it work? This Sitecore whitepaper answers this question and more to help you get started.

Download this whitepaper
Integrate Sitecore Commerce into an end-to-end solution
Article Best read

Integrate Sitecore Commerce into an end-to-end solution

Although Sitecore Commerce offers almost everything you need for the day-to-day operation of your online store, the reality is that most online stores don’t operate inside a bubble; they need to interface with many different systems to provide an end-to-end solution for both the organization and the customers.

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Integrating a payment provider in Mercury E-commerce
Article

Integrating a payment provider in Mercury E-commerce

In a typical e-commerce scenario, the customer will choose how he or she wants to pay at some time during checkout. Depending on the choice he or she will make an online payment. In most cases the actual online payment is then handled by a 3rd party payment service provider.

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Integrate your content with your commerce to create better experiences
Ebook Featured

Sitecore E-book:
Content and commerce take center stage

Meet the new power couple

Both content and commerce are important for the success of your platform, e-commerce being selling products online and content the driving force for relevant traffic towards your website. One hand washes the other.

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The levels of customization of Mercury explained
Article Featured

Levels of customization

Even though Mercury offers out-of-the-box e-commerce components, it doesn’t mean you can’t make your site e-commerce platform stand out from the crowd. Mercury is designed to facilitate ultimate flexibility and customization.

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Macaw chooses Mercury E-commerce as strategic solution for their commerce
Article

Macaw chooses Mercury E-commerce
as strategic solution

Along with Macaws’ decision to focus on implementing Sitecore Commerce projects, Macaw has chosen Mercury E-commerce as its accelerator to reduce the time to market and project costs.

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The Mercury project approach uses a fit gap analysis
Article

Mercury project approach

We strongly believe in using an agile approach to drive project management and to empower each team to build the right solutions together with their customer. That is why in implementing an enterprise e-commerce solution based on Mercury, Scrum is a strong basis for our project approach. 

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Partial designs in Sitecore Experience Commerce 9
Article

Partial design in Sitecore SXA

One of the promising features of Sitecore Experience Accelerator (SXA), which is actually lacking in Sitecore itself, is Partial Designs. 

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Erwin Werkman is the only Sitecore Commerce MVP in BENELUX
Article

Personalization is one of the biggest e-commerce trends

A Sitecore survey revealed the biggest trends in e-commerce according to more then 300 online marketers. One of those trends is personalization.

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Plaisio chooses Mercury E-commerce as their new e-commerce solution
Article

Plaisio chooses Mercury E-commerce as solution

Plaisio is a Greek- and Bulgarian-based market leader for consumer electronics, computer equipment, and office supplies. They recently chose Sitecore and Mercury E-commerce as solutions for the development and implementation of their new omnichannel retail platform.

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Sitecore Commerce reference case: Plaisio
Case

Sitecore reference case:
Plaisio

As a family business for more than 80 years, Plaisio now has over twenty stores, 50 million visitors and a large B2C and B2B client base. They foresee the challenge of offering similar customer experiences and service levels across all their channels.

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Using and creating product-banners with Mercury and Sitecore
Article

Creating and using product banners

Every online retailer faces a challenge when adding product-based content to their site. While this might involve highlighting certain products or product ranges, it may also entail promoting discounts on a specific product or product categories.

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Boost your online sales by reducing friction in your shop
Blog

Reduce the friction in your customer experience

As James Cash Penney once said, “the keystone of successful business is cooperation. Friction retards progress.” In other words, creating a smooth process for your customers yields higher revenue.

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Revolutionize your e-commerce experience with Mercury and Sitecore
Whitepaper Best read

Sitecore whitepaper:
Revolutionize your commerce experience

More often than not consumers abandon their online transactions. Up to 78% of consumers do so because of poor service or an insufficient experience. It's time for businesses to turn a new leaf and create personal experiences that engage customers.

Download this whitepaper
Create realtime personalized shopping experiences with Sitecore Commerce
Article Best read

Realtime personalized shopping experiences with Sitecore Commerce

Looking for an enterprise e-commerce platform in combination with a strong CMS? Deliver an experience beyond what your visitors expect with Sitecore Commerce.

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Erwin Werkman named Sitecore Commerce MVP 2018
Article Featured

Sitecore Commerce MVP for the fourth time in a row

Erwin Werkman has added yet another consecutive year to his Sitecore Most Valuable Professional status. The only MVP for Sitecore Commerce in the Netherlands.

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Sitecore Cortex is machine learning at its best
Article

Sitecore Cortex, Machine Learning at its best

Machine learning is a hot topic. Sitecore Cortex helps you to actually start improving your customer experience using machine learning. Watch this short video to find out how Cortex works and how to use this to your advantage.

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Sitecore Experience Commerce, why you should invest in Sitecore Commerce
Article Featured

Why you should invest in Sitecore Experience Commerce

Consumer expectations of an e-commerce experience are increasingly demanding. And yet, most e-commerce businesses struggle to provide an experience that at least matches those expectations. Sitecore Experience Commerce is optimized to give you the tools you'll need to benefit from this gap.   

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Sitecore Experience Commerce 9
Blog Featured

Sitecore Experience Commerce 9

Last week, the Mercury team attended the Sitecore Symposium in Las Vegas. There were a lot of great announcements, not least that Sitecore Experience Commerce 9 is to be launched in Q1 of 2018. Although Sitecore Commerce 8.2.1. was a huge step forward, it is a hybrid between old and new versions, which brought its own complexity.  

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Sitecore named leader in Gartner Magic Quadrant
Report Featured

Sitecore named 'Leader' in Gartner's WCM Magic Quadrant

Gartner has published its new Magic Quadrant for Web Content Management (WCM) report. Contrary to last year’s report that turned the WCM landscape upside down, this year features the leaders we all know back on top.

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Sitecore Symposium 2017 in Las Vegas
Article Best read

Sitecore symposium day 1

Sitecore Symposium is the Sitecore event of the year. With this years venue, Las Vegas, it's the place to be for Sitecore enthusiasts. Missing out on this great Sitecore event? Luckily for you, Sitecore supplies you with a daily recap and highlights.

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Sitecore Commerce is e-commerce at its best
Article

Sitecore brochure:
Sitecore-Commerce is e-commerce at its best

Looking for the next step in e-commerce? Get ready to offer your customers a highly personalized shopping experience that will turn them into ambassadors for your brand.

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Erwin Werkman is the only Sitecore Commerce MVP in BENELUX
Article

Third time in a row Sitecore Commerce MVP

For the third year in a row Erwin Werkman has been named Sitecore Commerce MVP, making him the only Commerce MVP for the BeNeLux area.

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Abandoned shopping carts is a big challenge for e-commerce businesses
Blog

The abondoned shopping cart

How to get your customers through checkout

Visitors abandoning their shopping cart before reaching checkout is a big issue for e-businesses. Up to 80% of customers don’t finish the process, leaving you empty-handed.

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What is the digital maturity of your customers?
Article

Your customers' digital maturity

Recently, Sitecore surveyed over 300 online marketers on the digital maturity of their brand. Just about a third ranked their brand as above average.

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The five features every enterprise retailer must have
Article Best read

Top 4 e-commerce features for serious retailers

E-commerce plays a vital part in attracting and acquiring new customers as well as defending market share from competitors. In a high-pressure market e-businesses are on the lookout for features that give them a competitive edge and that keep up with the ever-increasing expectations of customers spoiled for choice by every other retailer.

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Tweet and win a passport drone camera
Article Featured

Follow. Tweet. Win. Drone.

The best tweet at Sitecore Symposium wins

We love Sitecore, and we love our gadgets, don't we? Here's the perfect way to combine those two.
Get ready to win a Passport drone camera at Sitecore Symposium.

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UI extensibility of Mercury components
Article Best read

UI extensibility of Mercury components

We understand that it is extremely important for marketers to be able to deliver a consistent brand experience, both offline and online. That’s why our highest priority is to customize and extend the UI of Mercury components down to the lowest level.

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Using Docker with Sitecore Experience Commerce 9
Blog

Using Docker with Sitecore Experience Commerce 9

It was a long-standing wish to start using Docker with Sitecore and the release of XC9, which runs on Windows Server 2016, a prerequisite for Docker, enabled us to do so.​ We have been test-driving Docker for Sitecore 9 development in recent months.

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What is your digital maturity?
Article

What is digital maturity?

To maximize your digital effectiveness, you need to understand your current position. Otherwise valuable time and resources are spent on the wrong things at the wrong time.

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Why React and Sitecore are the perfect match
Article

Why React and Sitecore are the perfect match

One of the things we wanted to do better with Mercury was improve the user experience, for instance by using more client-side technology and optimizing our use of browsers. This led us to find a client-side technology that would best fit our requirements.

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Why you should upgrade to Sitecore XP 9
Whitepaper

Sitecore whitepaper: Why upgrade to Experience Platform 9

Sitecore Experience Platform 9 is the only experience cloud that provides a true holistic and real-time view of each customer

Download this whitepaper
Why you should invest in Sitecore Commerce to boost your e-commerce
Whitepaper Featured

Sitecore whitepaper:
Why you should invest in Sitecore Commerce

81% of businesses believe their online sales will increase next year. With global online sales expected to grow extensively the next 12 months, it's more than possible that some of those businesses will succeed. The only trouble is that just 15% of brands are actually ready to offer their customers the experience they expect.

Download this whitepaper
What is the digital maturity of your brand?
Article

Your brand's digital maturity

A recent Sitecore study revealed how online marketers rate the digital maturity of their brand. Just 34% of participants described their brand as above average. Curious to find out your digital maturity?

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